RETURNS AND REFUNDS

Returns and refunds

Something not quite right or having second thoughts? You can return or exchange your unused, unaltered product(s) within 30 days of delivery at no cost. Return online at Zenith Spectrum by logging in with your order details, selecting the product(s) you wish to return, and indicating whether you’d like a refund or an exchange.

You can then schedule a (free) carrier pick-up service or drop off the product(s) yourself at either a store or drop-off point. You can use the prepaid return label included in the original shipment if you ship your returns. After your return is processed at our warehouse, we will refund the total purchase amount to the original payment method within 5-7 business days.

Exchanged products will be re-shipped within two business days after we receive your return. Otherwise, you can visit any Suitsupply store for an immediate refund or exchange.

Return Policy

We recommend that you return all products unopened and in the same condition they were delivered and send your return via UPS for your protection and to ensure prompt delivery. We’re sorry, but return shipping fees are not refundable.

Do I need to include the return form in my return package?

Return forms are not necessary. Your return shipping label will be used to reference the order.

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Free shipping on all orders over 100 €

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From within the EU. No added taxes or charges

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